AlphaKOR Group Inc.

About AlphaKOR Group Inc.

AlphaKOR Group Inc. is a full-service IT, cybersecurity, and marketing company located in Windsor-Essex. Serving businesses across North America, the company provides comprehensive technology solutions designed to help clients manage their operations rather than their IT infrastructure. The company offers a wide range of services, including managed IT services, IT consulting with vCIOs and vITMs, and a 24/7 help desk that provides multi-tier support for tasks such as password resets, patching, and technology deployments. Their service catalog features hardware maintenance for computers, printers, scanners, and networking devices, as well as VoIP phone service implementation, mobile device management, and project management. Additionally, AlphaKOR provides cloud services for public, private, and hybrid environments, data backups, business continuity planning, and digital transformation services. Their cybersecurity offerings include 24/7 monitoring from a Security Operations Center to protect against malware, ransomware, and hacks. They also manage digital campaigns and have built various applications for their clients. AlphaKOR has been in business since 1995 and describes itself as an award-winning team with over 30 years of experience. They are a certified partner with several vendors, including Microsoft, Lenovo, HP, Dell, Cisco, and Microtik. The company emphasizes a values-driven approach, focusing on reliability, integrity, and fast, friendly support. They highlight a 97% customer satisfaction rating and a track record of supporting over 3,000 companies. Clients can request pricing or book meetings through their online platform. The company offers a 30-day exit notice for its managed services and provides rapid response times, aiming to resolve issues in an average of 49 minutes.