Bill Gosling Outsourcing (formerly Alliance iCommunications & Allied Global )

About Bill Gosling Outsourcing (formerly Alliance…

Bill Gosling Outsourcing is a professional services firm located on Wellington St in the Downtown area of London, Ontario. The company provides tailored outsourcing solutions to help businesses achieve growth and improve customer satisfaction. The company offers a wide range of business process outsourcing (BPO) services, including accounts receivable management, customer experience (CX) management, and sales and acquisition services. They provide specialized solutions for data excellence across the e-commerce value chain, quality assurance, and professional services such as Business Intelligence, Business Process Management, and Call Center Benchmarking. Additionally, the firm offers technology-driven solutions like NEQQO, which combines speech technology with analytics, and GooseTek, which utilizes automated systems and software to simplify communications. Other offerings include a B2B collections platform for the UK, USA, and Canada, workforce management solutions for scheduling and performance tracking, and learning and content development for customized team training. Established in 1955, the company was formerly known as Alliance iCommunications & Allied Global. The business describes its current name as a reflection of its core values and its inspiration from "The Gift of the Goose" in Ken Blanchard’s book Gung Ho. The company emphasizes an approach built on trust, transparency, and agile solutions, aiming to foster a supportive environment where employees celebrate each other's achievements to achieve better results for their clients.