Centre for Organizational Effectiveness

About Centre for Organizational Effectiveness

The Centre for Organizational Effectiveness is a management consulting firm located in the Hyde Park area of London, Ontario. The business serves non-profit and public organizations, with a stated mission to strengthen communities and systems to better serve their people. The team describes its approach as a commitment to helping organizations amplify their impact by moving beyond metrics to create a greater good. The firm provides a wide range of professional services, including strategic planning, organizational development, and transition planning. Specific offerings include program evaluation, community-based research using participatory and action-oriented methodologies, and communications planning. They also facilitate mediation and conversations to manage conflict and develop collaborations and partnerships. For organizational development, they utilize tools such as system audits, work-time analysis, staff satisfaction surveys, and personality and preferences tools. Their transition planning services specifically address leadership changes, restructuring, and organizational mergers through components like succession plans, coaching plans, and resistance management. The team is led by Principal Consultant Maria Sánchez-Keane, M.Div., MBA, alongside Senior Consultant Keri Selkirk, MBA, LLM, Senior Research & Evaluation Consultant Gerda Zonruiter, MScPl, and Research and Communications Associate Kathleen Schreurs, PhD LIS. The organization also works with contract associates and engages external experts in fields such as statistics, graphic design, and data analysis as needed. The Centre emphasizes a participatory, facilitative leadership approach to ensure that all voices are heard during the planning and development processes.