DAGI

About DAGI

DAGI is an IT services company located in the Westminster neighbourhood of London, Ontario. Serving small to medium-sized businesses throughout Southwestern Ontario, including the Windsor, Chatham, and Sarnia areas, the company provides outsourced technology solutions designed to help business owners manage their systems more efficiently. The company offers a variety of professional services, including managed IT services with 24/7 monitoring, network security, remote IT services, and data backup and recovery. Their managed services are provided as custom packages with a flat-rate fee, which covers costs for network downtime or server failures. They utilize secure management tools to perform remote repairs and employ a unique system to back up domain and server information to off-site servers. Founded in 2011 and led by CEO Jeff Wong, DAGI describes itself as a complete technology solution provider. The company emphasizes a "no geek-speak" approach, where technicians aim to explain technical issues in plain English. They highlight a commitment to rapid response, stating that clients typically reach a technician within 3.5 minutes. Additionally, the business offers a satisfaction guarantee where they will work to meet a client's standards at no extra charge, or provide the service for free if they cannot meet those standards.