Dejavu Move-in-out

About Dejavu Move-in-out

Dejavu Move-in-out is a moving and storage service located on Wellington Street in the Downtown neighbourhood of London, Ontario. The business serves a diverse clientele, including busy professionals, growing families, students, seniors, and newcomers who are looking for more than just a basic moving service. They describe themselves as a concierge-level service that aims to turn empty rooms into functional, welcoming homes from the first day. The company offers a variety of specialized services designed to handle every stage of a transition. Their Move-In Concierge service manages settling-in tasks, while their Move-Out Concierge service assists with the final days in an old space. They also provide professional furniture assembly for items such as IKEA wardrobes and custom beds, alongside full-service unpacking and home organization. Additional "Add-On" services are available to provide finishing touches to a home setup. Founded in 2022, the business began as a one-person effort by a founder who experienced the personal stress of relocating as a newcomer. The company has since grown into a full-service brand with a team of vetted, background-checked, and insured professionals. The business emphasizes a mission of empathy and reliability, aiming to provide premium yet affordable services with transparent pricing. The operations are managed by Ralph Edwards and Courtney Henry, with Cameron Williamson assisting with digital bookings and scheduling. Clients can book services within 24 to 48 hours, depending on availability. The company provides a 24/7 live chat for customer support and allows for cancellations or rescheduling up to 24 hours before a scheduled service. They accept various payment methods, including major credit cards, PayPal, Apple Pay, Google Pay, and bank transfers.