Dominion Automobile Association

About Dominion Automobile Association

Dominion Automobile Association (DAA) is an automotive technology and roadside assistance business located on Dufferin Ave in downtown London. The company serves a wide range of partners, including Original Equipment Manufacturers (OEMs), financial institutions, insurers, retailers, wireless carriers, and fleet operators. DAA provides comprehensive roadside assistance and logistics solutions designed to solve complex challenges. Their specific services include primary and secondary towing, accident management, fuel deliveries, jump starts, tire changes, vehicle transports, locksmith services, and winch or extraction assistance. For fleet operations, the company offers solutions to maximize vehicle uptime and reduce costs through seamless integration with major telematics platforms. Their technology is built natively within the Salesforce Service Cloud, featuring a cloud-native architecture that emphasizes security, scalability, and privacy. Established in 1948, the company describes itself as a steadfast partner to Canadians that combines personalized service with innovative coverage. They emphasize the use of cutting-edge technology, such as smartphone integration and augmented intelligence-based algorithms, to manage provider networks. DAA highlights its commitment to data security through a comprehensive set of compliance certifications and attestations. The company offers a free demo for those interested in experiencing their platform, which includes features like live provider and customer location tracking and the ability to request assistance via a mobile web app.