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About DriveTest

DriveTest is a professional services organization located in the Brockley neighbourhood on Wellington Rd S. It serves Ontario residents by providing driver licensing and examination services on behalf of the Ministry of Transportation (MTO). The business is operated by Serco Canada Inc. and is licensed by the Government of Ontario to manage 92 DriveTest Centres across the province. The centre offers a variety of licensing and testing services for different vehicle types, including cars, vans, small trucks, motorcycles, scooters, and mopeds. It also provides examination requirements for commercial licences, specifically for Classes A, B, C, D, E, F, and Z, which cover vehicles such as trucks and buses. Specific services available include knowledge tests, road tests, and processing applications to obtain, restore, or upgrade driver’s licences. Additionally, the facility provides travel point services and handles licence exchanges. DriveTest describes its mission as supporting the Ministry of Transportation's commitment to road user safety by delivering high-quality, customer-focused services. The organization employs a team of certified driver examiners and customer service agents who are trained to follow MTO policies and procedures. They aim to ensure that Ontario's roads remain among the safest in North America. Customers can book road tests and licence exchange appointments through the organization's online systems. The business also offers an email notification subscription service to keep customers informed about service disruptions, news, and special reminders. For those seeking specific information, the centre provides a glossary and frequently asked questions to assist with driver licensing inquiries.

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