Green Shield Canada

About Green Shield Canada

GreenShield Canada is a professional health care and insurance organization located in the Downtown area of London on Queens Avenue. It serves nearly 8 million Canadians, providing a range of services for individuals, families, retirees, self-employed people, contract workers, and small businesses with 2 to 149 employees. The organization distinguishes itself as Canada’s only national non-profit health care and insurance organization, meaning it has no shareholders and reinvests its excess earnings to help underserved Canadians access necessary care. The company operates as a payer-provider, which means it manages insurance, administers benefits, and pays claims while also directly offering health services such as mental health, pharmacy, and medical services. Their products include flexible plans covering prescription medication, dental, vision, and registered therapists, as well as emergency travel benefits and Health Care Spending Accounts (HCSA). Specific pharmacy services include specialty pharmacy care, on-time medication delivery, injection training, and an ISO 7-certified sterile compounding facility for botulinum toxin therapeutics. Additionally, they provide infusion clinics for biologic medications and a OnePoint team to coordinate coverage, co-pays, and vaccinations. GreenShield was established in 1957 by founder William Wilkinson, who was inspired to create a better way for people to access prescription medications. The organization describes itself as a mission-driven entity focused on health equity and "Better Health for All." They maintain a regional office in London and a pharmacy location in the city. Customers can access a help centre for questions regarding claims and eligibility, while the company provides a formal process for resolving concerns from both customers and stakeholders like partners and suppliers.