Helix Hearing Care

About Helix Hearing Care

Helix Hearing Care is a specialty retail business located on Wharncliffe Road South in the Southcrest neighbourhood of London. It serves individuals and families who are experiencing hearing loss or seeking to improve their hearing health. The business describes itself as a leader in the Canadian hearing industry, aiming to provide personalized care, knowledge, and experience to help clients live life to the fullest. The centre offers a comprehensive range of hearing services, including general hearing tests, occupational hearing screenings, and hearing aid evaluations with custom fittings. Customers can access specialized treatments such as tinnitus testing, tinnitus counseling, tinnitus retraining therapy, and earwax removal using suction or irrigation methods. For those seeking specific hearing solutions, the business provides hearing aid repairs—even for devices purchased elsewhere—maintenance services like cleaning and battery changes, and financial services including flexible payment plans with no interest or credit checks. Additionally, they offer custom-fit products such as swim plugs, sleeping earplugs, musician’s earplugs, and noise protection earplugs, as well as assistive listening devices like FM systems and amplified telephones. Helix Hearing Care emphasizes a customer-centric philosophy, focusing on empowering clients through innovative technology, such as the Signia MaX multi-dimensional AI hearing system. They provide a 60-day money-back guarantee and offer risk-free options where customers can try a hearing aid for one week. For those unsure of their needs, the business provides a free online hearing screening and a Hearing Health Guide covering topics like tinnitus and healthy hearing. Appointments can be booked online, and the centre provides various hearing aid offers and specialized services such as balance screenings and pediatric hearing services at specific locations.