Hydro Connection Inc

About Hydro Connection Inc

Hydro Connection Inc, also known as London Hydro, is a Local Distribution Company located on Classic Dr in the GorhamClarke Triangle of London, Ontario. It serves as a trusted electricity provider and community partner for the City of London, supplying power to over 169,000 customers across the residential, institutional, commercial, and industrial sectors. The company manages a vast service territory of 420 square kilometres, utilizing more than 3,100 kilometres of overhead and underground cables to deliver a safe and reliable supply of electricity. The company offers a variety of utility services and programs, including electricity distribution, water services for over 120,250 customers, and electric vehicle charging connections. Customers can access several digital tools and programs through the MyLondonHydro account, such as paperless billing, bill payments, and the ability to start, stop, or transfer services. Additionally, the business provides assistance programs for managing household costs, energy-saving tips, and rebates through a partnership with Save on Energy. They also offer specific infrastructure services like net metering, load displacement, and a builder's portal. As a wholly-owned subsidiary company, London Hydro operates under the Ontario Business Corporations Act and pays an annual dividend to its sole shareholder, the City of London. The business describes itself as a community-owned entity, stating that all Londoners own the company. It employs over 300 full-time permanent staff to maintain its extensive assets, which include 20 municipal substations, over 16,000 transformers, and 32,000 poles. The company focuses on reliability and sustainability, with a system that includes 525 generators, approximately 50% of which are renewable.