J.D. Power

About J.D. Power

JD Power is a consulting firm and global leader in automotive data and insights located in downtown London on Dundas St. The company serves a wide range of automotive industry stakeholders, including original equipment manufacturers (OEMs), franchise dealerships, insurance providers, leasing and lending professionals, government agencies, and aftermarket leaders. The business provides data-driven intelligence, market research, and analytics designed to help clients understand customer behavior and track performance across the full vehicle lifecycle. Specific offerings include professional services to optimize operations and strategy, as well as specialized solutions such as EV Volumes for tracking battery and charging infrastructure, and remarketing solutions for vehicle sourcing and sales. For dealerships, the company offers the F&I Menu software for automated contracting and compliance, ID Verify for identity verification using real-time DMV data, and OneSign for remote digital signatures. Other products include Unified automotive intelligence platforms, F&I Performance reporting, and tools for underwriting, pricing, and claims in the insurance sector. Founded over 50 years ago, JD Power began capturing and analyzing customer voices in 1968. The company describes itself as a trusted brand built on independence, integrity, and credibility. It aims to transform complex data into clarity, helping organizations make informed decisions regarding manufacturing, marketing, retailing, and vehicle quality. The executive team includes President and Chief Executive Officer Josh Peirez, along with various functional leaders overseeing strategy, technology, and data analytics.