Key Counselling Services

About Key Counselling Services

Key Counselling Services is a mental health clinic located on Albert Street in the Downtown area of London, Ontario. It provides therapy and mental health support to children, youth, adults, parents, and caregivers. The clinic offers in-person appointments in London and virtual therapy services for individuals across Ontario. Treatments include anxiety therapy, panic treatment, stress management, and depression treatment. Specific services are provided for trauma, complex trauma, grief and loss, parenting support, workplace conflict resolution, needle phobia, and dental anxiety. The clinic utilizes Eye Movement Desensitization and Reprocessing (EMDR), Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Acceptance and Commitment Therapy (ACT), Emotion Focused Therapy (EFT), and Mindfulness. Heather Norrie founded the clinic and is a Registered Social Worker and an approved EMDR Consultant in Training with over a decade of experience as a therapist. Associate Charlene Smolen specializes in trauma, grief, and life transitions. Renee Reissner focuses on workplace conflict, parenting strategies, and relationship stress. Prospective clients can book a free 20-minute consultation. The clinic uses an online intake process where clients complete a form via mobile phones to help the therapist develop a treatment plan.