MetCredit

About MetCredit

MetCredit is a national debt recovery and commercial collection agency that serves businesses of all sizes across Canada, including startups, small businesses, retail giants, telecommunication companies, and major banks. Located in Edmonton, the company provides professional debt collection services for both commercial and consumer accounts. Their specific service offerings include small business collections, tenancy collections, legal collections, estate and deceased collections, and specialized debt recovery for the financial services sector. For financial institutions, they handle defaults and deficiencies for mortgages, loans, lines of credit, student loans, and credit cards. The agency utilizes a proprietary approach called Solution-Oriented Recovery, which incorporates applied artificial intelligence, predictive intelligence, and sophisticated recovery software to determine the best times for debtor contact. They offer an online system for customers to upload files and track progress in real-time. Additionally, MetCredit provides credit bureau reporting to national agencies such as TransUnion, Equifax, and Dun & Bradstreet, as well as various regional and specialized industrial bureaus. For cases where standard recourses fail, the company maintains an internal legal department to handle court filings with the client's consent. Founded in 1973 as Metropolitan Credit Adjusters Ltd., MetCredit describes itself as a 100% Canadian-owned company that maintains a commitment to keeping its call centers within the country. The business emphasizes a Code of Ethics rooted in respect for clients and their brand reputations. They have maintained an A+ rating with the Better Business Bureau since 1974. The company operates on a success-based model where clients only pay if the agency successfully collects the debt.