Nielsen IT Consulting Inc.

About Nielsen IT Consulting Inc.

Nielsen IT Consulting Inc. is an independent consulting firm located in Downtown London, Ontario, that provides professional business and IT services to organizations. The company specializes in unified communications, contact center consulting, and telecom and mobility cost-savings. Their service offerings include technology assessments, RFP and RFQ development, project management, and the creation of technology roadmaps and strategic plans. They also provide expertise in vendor evaluation and ROI benchmarking to help clients transition outdated telephony and mobile networks into unified communication workplace experiences. In 2018, the firm expanded its service offerings by launching its software division, iungo. This platform provides Telecom Expense Management (TEM) solutions designed to automate cost allocation, track assets and contracts, and manage operational data in a single interface. The company emphasizes an independent approach, stating they have no financial interests in specific service providers, manufacturers, or integrators, which allows them to provide unbiased recommendations to their clients. Founded in 1999, the company is Canadian-owned and operated by CEO and Founder Emily Nielsen and Paul Van Dam. Emily Nielsen brings over 25 years of experience in the telecommunications and IT industry, having previously served as a National Account Manager for Bell Canada. Paul Van Dam is recognized as an authority in interactive voice response (IVR) design, strategy, and procurement. Together, they have completed hundreds of assessments and guided clients through complex procurement processes to drive measurable impact for both private and public-sector clients.