Ornge

About Ornge

Ornge provides air ambulance services and medical transport for critically ill or injured individuals. The organization is located on Hurricane Road in the Airport neighborhood of London and serves residents across more than one million square kilometres of Ontario. The organization offers paramedical services including scene responses for emergencies, urgent interfacility transfers, and the repatriation of patients between facilities. It also manages non-urgent transports based on population needs, support for remote community healthcare, and transportation for organ transplants. Ornge operates the largest air ambulance and critical care land ambulance fleet in Canada, which includes Pilatus Next Generation PC-12 airplanes, Leonardo AW-139 helicopters, and Crestline Commander land ambulances. The organization provides Provincial Transfer Authorization Centre (PTAC) authorization to support public health goals. Paramedics, pilots, administrative staff, and operations control centre personnel work around the clock. Ornge participates in the Accreditation Canada process. Karla Gagnon serves as a Patient Advocate to facilitate resolutions in a confidential setting for patients and families.