Pegasus Appliance Repair

About Pegasus Appliance Repair

Pegasus Appliance Repair is a family-owned retail business on Dundas Street in downtown London, Ontario. It provides appliance repair services for homeowners, landlords, and property managers in London and the surrounding regions, including St. Thomas, Woodstock, Ingersoll, Tillsonburg, and Strathroy. The company repairs refrigerators, freezers, washers, dryers, dishwashers, ovens, stoves, microwaves, and range hoods. Technicians service all major brands, from standard domestic models to high-end luxury units. Specific services include diagnosing cooling failures and airflow issues for refrigerators, repairing heating elements and thermal fuses in dryers, fixing vibration and drainage problems in washing machines, and addressing pump or control issues in dishwashers. They also repair induction burners, electric coils, and range hood motors, switches, and lighting. Dmitry founded the business and currently leads the company. Anna is the Operations Coordinator and manages scheduling and communication. Emil is the Senior Service Technician and provides technical mentorship for the field crew. The business uses a local service hub model to dispatch technicians who live and work within the community. The company uses a diagnostics first approach to identify problems before replacing parts and carries common parts in service vehicles to complete repairs during the first visit. Pegasus Appliance Repair is WSIB registered and fully insured. Customers receive an explanation of the failure and the expected cost before work begins. Every completed repair includes a limited warranty on parts and labor. The company charges a flat service call and diagnostic fee, which is applied toward the total cost if the repair is completed. Customers can book appointments online or by phone, and the company offers same-day or next-day service in many areas depending on availability.