Poynt360

About Poynt360

Poynt360 is a family-run telecommunications company located on Waterloo Street in the SoHo neighbourhood of London, Ontario. Serving both residential and commercial clients, the business provides a variety of connectivity solutions including high-speed internet, home phone services, and satellite television. The company offers high-speed DSL and cable internet solutions designed for various user needs, ranging from basic email and streaming to heavy gaming and work-from-home requirements. Their home phone plans provide unlimited calling within Canada and the USA, featuring amenities such as caller ID, call waiting, and voicemail. For television, they provide Shaw Direct Satellite TV packages featuring 225 HD channels, with options ranging from local and provincial base channels to premium networks like TSN, Sportsnet, OLN, Golf, and NFL Networks. Additionally, they offer security services through PoyntGuard, which features advanced home security cameras. Customers can also bundle internet, home phone, and satellite services for additional savings. As a family-run business with over seven years of experience, Poynt360 emphasizes a personal touch and a commitment to community and family values. They describe themselves as a forward-looking company dedicated to evolving with industry changes to meet customer needs. The business highlights its commitment to high-quality customer support, with many clients specifically noting the helpfulness and professionalism of team members such as Melanie and Moody. Practical details for new customers include free activation and no long-term contracts on several plans. The company provides a system where users can enter their address online to determine which specific services are available at their location. Once an order is submitted, a representative follows up to confirm an installation date.