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About SoftMoc

SoftMoc is a retail footwear and accessories business located on Wellington Rd in the White Oaks neighbourhood of London. The store serves a diverse clientele, offering a wide range of lifestyle footwear for women, men, and kids. Their inventory includes boots, performance shoes, sneakers, and clogs. They carry a variety of well-known brands, such as Birkenstock, Vans, Cole Haan, UGG, Sorel, Blundstone, Vagabond Shoemakers, Steve Madden, Heydude, Bogs, and Kamik. The company describes itself as truly Canadian owned and operated since 1990. SoftMoc aims to provide footwear that balances comfort, style, and quality. Their mission focuses on customer-centric values, including personalized service and a commitment to sustainability and community involvement. They strive to offer a seamless shopping experience through both their retail locations and their online platform. Customers can take advantage of several practical services, including free in-store pickup and free returns. The business also offers a rewards program where members can earn points on every dollar spent to redeem for future credits, receive invitations to exclusive events, and access special offers. For those shopping online, the company provides fast shipping across Canada and a dedicated customer service team available for order tracking, returns, and size guidance.

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