The Chocolate Factory

About The Chocolate Factory

The Chocolate Factory is a specialty retail shop located in the downtown core of London on King Street, serving the local community and customers seeking high-quality, handmade sweets. As a local manufacturer of fine chocolate products, the business offers a wide variety of treats for every season and special occasion, including chocolates, truffles, fudge, and toffee. Their selection features best sellers such as smoothies, almond butter crunch, creamy caramels, and chocolate-covered nuts, alongside novelty items like marshmallow pops, caramel-coated chocolate-dipped pretzel rods, and chocolate-covered licorice. Other offerings include rice krispies, rosebuds made of white chocolate, sea salt caramels, and a variety of cream and butter fudge, English toffee, and Sweet Kabobs. The business was established in 1986 in St. Marys by original owners Pat and Ron Cottrell, who have since passed the leadership to their daughter Liz and her husband Derek. While the chocolates are manufactured daily in their St. Marys location, they are transported fresh to the London location in the Covent Garden Market. The company describes its approach as manufacturing products on an as-needed basis to avoid overstocking, which they claim ensures the highest quality and freshness for their customers. They also provide corporate gifts for clients and offer a variety of truffles in white, dark, or milk chocolate with different soft centers.