ThinkDox Inc.

About ThinkDox Inc.

ThinkDox Inc. is a professional services company and document management software provider located in the Longwoods neighbourhood on Blakie Rd. in London, Ontario. The business serves the Canadian public sector, specifically providing solutions for municipalities, school boards, healthcare organizations, and non-profit entities. They aim to help these organizations transition to paperless environments by streamlining records, eliminating manual tasks, and ensuring audit readiness through enterprise content management. The company offers a variety of software and IT services, including Laserfiche document management software, OneSpan electronic signatures, and Abbyy FlexiCapture for automated data capture and extraction. They also provide Gimmal software for managing physical records and Vayle PIA, which is an AI-powered privacy impact assessment solution designed to help organizations comply with regulations like PIPEDA. Additionally, ThinkDox provides document scanning and conversion services, where they digitize paper records into searchable formats such as archival PDF/A, multi-page TIFF, and Laserfiche-ready import packages. Founded in 2002, ThinkDox was established with a mission to help organizations take control of their information. Under the leadership of President Frank MacDonald, the company has spent over two decades focusing on solutions that meet the specific compliance and accountability requirements of the public sector. The business describes itself as a trusted partner that prioritizes outstanding customer service and has achieved the OECM Platinum Supplier Partner Award for 2025. They have also received 23 Laserfiche Winners Circle Awards for their service excellence.