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About VIA Rail Canada

VIA Rail Canada is a transportation service provider located in the downtown area of London, Ontario, on York Street. It serves travelers by providing train services and station facilities for those moving through the city. The station is a staffed facility that offers a variety of amenities and products, including a waiting room, washrooms, vending machines, newspapers, and telephones. Passengers can access a Business Lounge, which features wireless internet, and the station also provides wireless internet in general areas. Specific services include a baggage checkroom, baggage carts, and an automated banking machine. For those traveling with bicycles, there is a bicycle box and bike racks available. The station also provides access to car rentals from brands such as Budget and Enterprise, as well as information on local shuttles, taxis, and bus services including London Transit, GO Transit, and Greyhound. The station is designed with various accessibility features to accommodate all travelers. The entrance and platforms are wheelchair accessible, and the facility provides a wheelchair lift and a courtesy wheelchair to assist with boarding. A hearing loop is available at the ticket counter, and there is a dedicated service animal relief area (SARA) located near the parking area. For passengers requiring specific help, curbside assistance is available at the drop-off and pick-up zone near the main entrance.

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