Western Off-Campus Housing Service

About Western Off-Campus Housing Service

Western Off-Campus Housing Service is a university resource located in the University Heights neighbourhood on Sarnia Rd. It serves the Western University community, including students and staff, by providing comprehensive support for navigating the local rental market and independent living. The service manages a portfolio of housing options, including residences, apartments, and summer accommodations, while facilitating over 6,000 listings annually across London. The service offers a variety of practical tools and professional support to help students find and secure housing. These include a housing listing platform, lease reviews to help students understand rental agreements, and a roommate matching tool called Mustang Match. Students can also access free downloadable templates and tools, such as budget worksheets and roommate agreements. Additionally, the service provides Off-Campus Advisors for guidance on housing challenges and a free, confidential mediation service to help resolve conflicts regarding noise, parking, property upkeep, or roommate issues. To support a safe and informed rental experience, the service works closely with the City of London and community partners. It provides education on tenant rights and responsibilities and monitors listings from approved Western landlords. The team also provides information on specific designated housing areas, such as Old North, Downtown, New South, and Near West, detailing local transit routes, nearby amenities, and neighborhood boundaries.