DocketManager

About DocketManager

DocketManager is a software development company located in downtown London, Ontario, on Dufferin Ave. The business provides cloud-based print management information system (MIS) software designed specifically for print shops to streamline operations such as estimating, order entry, scheduling, CRM, production, and invoicing. The company offers a suite of integrated tools that include a two-way integration between their MIS and W2P products, which allows businesses to manage storefronts and online ordering from a single system. The company describes its platform as a simple, user-friendly solution intended to reduce manual intervention and increase efficiency for businesses of all sizes. To support their clients, DocketManager provides onboarding and customer success programs, including training through webinars, videos, an in-depth knowledge base, and on-screen help. They emphasize a hands-on approach to implementation, where they assist with data importing and system setup to ensure users can maximize their investment. Founded in 2006 by commercial printer Mark Darling, the company was created to solve the challenges Darling faced while managing a diverse in-house production workload. The business distinguishes itself by employing a team where over 70% of the staff have direct experience in the print and graphics industry. The management team includes CEO Mark Darling, Managing Director Brent Darling, Director of Software Development Adam Steeper, Senior Product Lead Nicole La Charite, Director of Training & Development Rory Rinaldi, and Director of US Operations Nick Grieco.