Fully Managed

About Fully Managed

Fully Managed is an IT services business located on Horton Street E. in the SoHo neighbourhood of London, Ontario. The company provides professional IT solutions specifically designed to serve small and medium-sized businesses, as well as larger commercial enterprises. The business offers comprehensive managed IT services that include 24/7 helpdesk support, remote monitoring and management of user accounts, and the maintenance of servers, networks, and Microsoft 365 services. Their offerings also encompass cloud migration, proactive updates, patch management, and multi-factor authentication. To address security needs, they provide extensive cybersecurity solutions such as a 24/7 security operations centre, advanced threat detection, incident response, compliance support, and security awareness training. Additionally, Fully Managed provides strategic consulting, including tailored technology roadmaps, access to virtual Chief Information Officers, and dedicated support from an Account Executive and a Solutions Consultant. As part of TELUS Business Solutions, the company leverages over 25 years of industry experience and a team of more than 200 specialists. They describe their approach as providing a personal touch where the IT team acts as an extension of the client's business rather than just a ticket queue. They aim to help clients achieve predictable IT costs through standardized pricing and flexible payment plans for infrastructure upgrades. Customers can interact with the business by scheduling a callback or using an online login for existing support.