Keystone Technologies

About Keystone Technologies

Keystone Technologies is an IT services provider located in downtown London on Richmond Street. The company serves small and medium-sized businesses throughout Southwestern Ontario, including those in Sarnia, Woodstock, and St. Thomas. They provide managed IT services, cybersecurity, and same-day on-site support for a variety of sectors, such as municipalities, healthcare, manufacturing, property management, and professional services. The company offers a comprehensive suite of technology solutions, including 24/7 network monitoring, helpdesk support, and managed IT services. Their cybersecurity offerings feature layered protection such as EDR, MFA, firewalls, phishing simulations, and dark-web monitoring. They also provide network and infrastructure services like structured cabling and VPNs, as well as cloud solutions for Microsoft 365 and Azure. Additional services include hosted VoIP phone systems, compliance and audit support for standards like PIPEDA and PHIPA, IT consulting with vCIO services, and independent IT assessments. With over 30 years of experience, Keystone Technologies describes itself as a managed service provider built specifically for the way small and medium-sized businesses operate. The company emphasizes a "security-first" approach, ensuring every engagement includes baseline protections like patching and verified backups. They distinguish their service by providing a dedicated account manager for every client rather than a rotating queue, offering flat-rate monthly pricing to ensure predictable costs. Their onboarding process includes a discovery phase, an independent review of the client's environment, and a documented cutover plan to ensure zero downtime.