London Hydro Inc

About London Hydro Inc

London Hydro Inc. is a local distribution company located on Horton Street in the SoHo neighbourhood of London, Ontario. It supplies electricity to over 169,000 residential, institutional, commercial, and industrial customers for the City of London. The company manages a service territory of 420 square kilometres using more than 3,100 kilometres of overhead and underground cables. Utility services include electricity distribution, water services for over 120,250 customers, and electric vehicle charging connections. Tools and programs available to customers include the MyLondonHydro account, paperless billing with Aeroplan rewards, and a Builder's Portal. London Hydro provides assistance programs for managing costs, an outage map with notifications, and energy efficiency initiatives, including partnerships with Save on Energy to provide rebates and incentives. London Hydro Inc. is a wholly-owned subsidiary operating under the Ontario Business Corporations Act and pays an annual dividend to its sole shareholder, the City of London. It is a community-owned utility. The company employs over 300 full-time permanent staff and maintains 20 municipal substations, more than 16,000 transformers, and 32,000 poles. Its generation system includes 525 generators, 510 of which are renewable.