PRA Group

About PRA Group

PRA Group Canada Inc. is a professional debt collection and recovery service located in the Downtown area of London on Dufferin Avenue. The company serves individuals who have been unable to repay loans, credit cards, or other accounts to original creditors, such as banks and credit card companies. When these creditors are unable to collect on a debt, they may sell the account to PRA Group Canada Inc. The business describes itself as a collaborative partner that works with customers to resolve outstanding debts through affordable plans and flexible repayment options. The company emphasizes a commitment to fairness, respect, and transparency. They state that they do not charge servicing fees while working with customers on their accounts, nor do they resell the debt. PRA Group Canada Inc. offers several ways for customers to manage their payments, including one-time payments via Visa or Mastercard debit, bank deposits at BMO locations, Electronic Money Transfers (EMT), and payments by mail. Additionally, customers have the option to pay at their bank by adding the company as a payee. PRA Group Canada Inc. is a subsidiary of PRA Group, Inc., a publicly traded company that has been involved in the debt industry for over 25 years. The Canadian entity was formed on January 1, 2020, following the merger of Preferred Credit Resources Limited and CCL Financial Inc. The business is accredited by the Better Business Bureau, where it has held an A+ rating since 2011, and has been a member of the Receivables Management Association since 2014. They also utilize a network of collection agencies, including General Credit Service, Kingston Data and Credit, and Credit Bureau of Canada Collections.